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GoToMyPC

GoToMyPC

Overview

What is GoToMyPC?

GoToMyPC is a remote administration offering from GoTo (formerly LogMeIn) with mobile deployment to work on files, programs, and networks from home or while traveling.

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Recent Reviews

GoToMyPC is the best!

10 out of 10
January 30, 2024
When I cannot be in the office, I can access my files from my phone, ipad, or home computer. Keeps me on top of my workload and alleviates …
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KEEPS ME CONNECTED !

10 out of 10
August 17, 2023
Incentivized
We currently use GOTOMYPC for all of our outside sales personnel and adminastration. We have great confidence in GOTOMYPC at any time of …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Over-the-Internet remote session (72)
    9.6
    96%
  • Remote management of servers & workstations (46)
    9.0
    90%
  • Screen sharing (58)
    9.0
    90%
  • File transfer (69)
    7.6
    76%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is GoToMyPC?

GoToMyPC is a remote administration offering from GoTo (formerly LogMeIn) with mobile deployment to work on files, programs, and networks from home or while traveling.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

9
Avg 8.3
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Product Details

What is GoToMyPC?

REMOTE ACCESS THAT HAS BEEN OPERATING FOR 20+ YEARS.
GoToMyPC is designed to drive productivity and flexibility.

1. To Install GoToMyPC
An account can be created anywhere, but for GoToMyPC Personal or Pro, it must be set up physically present at the Mac or PC to access remotely. For GoToMyPC Corporate, the user can set up an account from anywhere without needing to be physically present at the PC to access remotely.

2. Connect From Another Device
On the other computer, log in at www.gotomypc.com. Press Connect and the desktop will appear.

3. Work Like Normal
Users can now access files, applications and a network as they were sitting right in front of a computer.

GoToMyPC Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Secure remote access with Smart Card authentication
  • Supported: Access to sleeping/powered-off computers
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Remote management of servers & workstations
  • Supported: Remote Active Directory® management
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Annotations
  • Supported: Monitoring and Alerts
  • Supported: Multi-platform remote control

GoToMyPC Video

GoToMyPC Key Features

GoToMyPC Competitors

GoToMyPC Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

GoToMyPC is a remote administration offering from GoTo (formerly LogMeIn) with mobile deployment to work on files, programs, and networks from home or while traveling.

TeamViewer, AnyDesk, and RemotePC are common alternatives for GoToMyPC.

Reviewers rate Session record highest, with a score of 10.

The most common users of GoToMyPC are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(130)

Attribute Ratings

Reviews

(1-25 of 61)
Companies can't remove reviews or game the system. Here's why
Vince McGowan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Great program that allows you to securely to connect remotely to your office based computer and allowing access to all of your programs and files. It just like being at the office, as it is basically a mirror of your office based computer. I definitely recommend it for remote access.
  • Secured Connection
  • Two Screen Accessibility
  • Printing To Your Remote Printer
  • I cant think of any.
Fantastic for remote access whenever it is needed.
Score 10 out of 10
Vetted Review
Verified User
I use GoToMyPC to access my work desktop from home. It saves me from having to go into the office every day and eliminates the potential for a lot of interruptions while trying to complete sensitive tasks. GoToMyPC also allows me to login remotely and look up information on demand to give answers to questions real-time. It's nice to be able to provide answers instead of the "I'll look it up next time I'm at the office" answer.
  • Feel Confident of the security level to protect the data
  • Allows complete access to my desktop applications and printing capability
  • Help section has a lot of answers!
  • Still trying to figure out the resolution - the app screens are magnified sometimes so it's difficult to see some of the options.
  • I'm new to GoToMyPC so I'm sure a lot of my issues are lack of knowledge
Easy to use, very easy to setup and provides instant access from my laptop and phone! I've been able to bring my laptop to meetings and access my desktop to provide information and answer questions real-time instead of excusing myself to run back to my office to look up data.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use GoToMyPC to login remotely from the office to the store location. We use it to update inventory, troubleshoot problems that the on- site staff is having, and manage software updates remotely.
  • Remote printing
  • Quick troubleshooting access
  • File transfers
  • File transfer can be hard because you are dragging and dropping. It doesn't work sometimes
  • Lower Pricing for small businesses
We have used other remote software packages. The print functionality with GoToMyPC is better than any other software we have used. The problem was that the file print settings would get messed up with the remote PC login and would not resolve. With GoToMyPC we have not experienced any issues with printing document, labels, receipts. It works very well.
Score 10 out of 10
Vetted Review
Verified User
GoToMyPC has worked great! Its easy to use and there have been no problems with connecting or using the program. I am able to continue working even though I have relocated out of state. This avoided having to find and train a new employee to be my replacement. Our operation did not miss a beat due to me leaving the office.
  • Easy to connect
  • Consistent connection
  • No backing up files to transfer to be the office computer
  • On occasion an email or a program document does not print at home.
  • I save to hard drive at home and will have to log out of GoToMyPC to access the file on my external hard drive, email it, and the log back in. Not a big deal.
Working from home, I am able to access the office computer at all hours. I can also work in real time with my co-workers to complete a project. We are a small office, so unless someone is using my host computer, I have full access to the files and documents on the office computer whenever I want.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
GoToMyPC allows me and my staff to work from other locations. We have used it to work from home or when traveling. It was especially helpful during COVID when we were forbidden from physically working at the office. I have used GoToMyPC to retrieve files and work from home when sick or even during snowstorms.
  • You have access to all the programs on the office PC as if you were sitting right there.
  • It makes it easy to retrieve files to work on remotely and then compare the files to those on your remote PC.
  • It is easy and quick to "dial" in.
  • The security level is reassuring.
  • it is more expensive than other remote software.
  • It resizes your desktop font every time you dial in and has to be manually changed back after the completion of the session.
  • When dialing in GoToMyPC sometimes stalls and has to be refreshed to continue.
I think GoToMyPC is well-suited for any scenario I have encountered, although I only have experience using it in a small firm setting. Otherwise, for working from home and traveling or file retrieval, it has proved more than adequate. I have not encountered a scenario that I thought was less than appropriate.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I access my office remotely on a regular basis. The system is quick and responsive. It does not log me out after just a few minutes of inactivity. I can do everything out of the office as if I am in front of my computer.
  • The system is as fast as if I was in front of my work computer
  • The appearance looks just like my computer at work.
  • The system allows me to print remotely without issue.
  • The system logs me out after 5-10 minutes of inactivity. Maybe there is, or could be a setting to allow longer inactivity before log out.
  • In order to have speed, I pull the graphics down to minimum. If I need to view anything other than print, it is not very clear.
  • I believe that I am unable to set the system to allow me to dictate into my office system from a remote location. That ability would be helpful.
I set the system for maximum speed and minimum graphics. If the requirements of the job included graphics, the system would work significantly slower. I can't compare, since I have not tried any of those applications on this or any other system. The price is also much higher than the competition, but it is worth it for what I need to accomplish. The system is as quick as the computer systems that you are using. When I work remotely, it feels and acts like I am at my computer at work. I also appreciate printing from my remote location as some systems don't allow for it or the system doesn't work well. The sizing and appearance of all the applications look and work well remotely as well. The system is also very easy to access and implement so I have no hesitation in utilizing it on a daily basis.
September 21, 2023

My Most Essential App

Patricia Biehl | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I have used GoToMyPC for my own remote work as well as to reach the devices of other employees to share files, to fix IT problems, to leave notes, etc. It's a daily go to tool. The company owner is often at a 2nd residence in another state and being able to work together through GoToMyPC on his other devices allows him to enjoy being away from the office.
I work remotely at least 2 days a week and this gives me flexible hours and more freedom to work from anywhere. I can log onto my work PC from a laptop, tablet or even my phone. And since we don't have walk-in customers, I don't really need to be in the office daily. Today's work world is increasingly digital and cloud based, so there is no reason to spend the time driving to an office when I have my office with me via my tablet. And I can log onto my work computer and use GoToMyPC from it to reach the other computers on our network as well as the ones with GoToMyPC subscriptions all from one screen.


  • Love to be able to print on my local printer. If I have documents that need to be printed, signed and mailed, I don't have to wait to go into the office.
  • I can work remotely on my office PC just as if I were sitting in front of it.
  • I can log onto our other devices from one remote connection.
  • I don't see much that I would change. It works very well and the more complicated an app becomes, the harder it is to use. It already has a lot of features. It has even kept the FTP option if it's needed.
I have recommended this to others. Many have tried and loved it - especially those who work remotely.
August 17, 2023

KEEPS ME CONNECTED !

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We currently use GOTOMYPC for all of our outside sales personnel and adminastration. We have great confidence in GOTOMYPC at any time of day or night that it will get us connected and stay connected with our office desktops. When timing is critical and an interruption is not an option, then GOTOMYPC has been the answer for us.
  • Stays Connected
  • Gives ability to reboot host computer seamlessly
  • Makes printing to host or client computer easy
  • Explanations on menu for printers
Connection for outside sales, administrators and programmers has been excellent.
Kelley Whalen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Having Go To My PC means that our staff can access our company server from their homes. This was invaluable during the Pandemic but after that experience, we use it all the time to work from home when the need arises. We know there are other remote companies out there but we have never found any reason to switch to another because Go To My PC has always "checked all the boxes. "
  • Technical support has always been GREAT. First of all its available 24/7.
  • Technical support actually picks up the phone and answer when we call.
  • Every time Technical support has always been knowledgeable and helpful to efficiently solve any problems .
  • There ARE outages sometimes but that is going to happen with any service
Well-suited for working from home instead of having to go to the office
It can be lagging just a bit from time to time but that might actually be to internet service not Go To My PC
May 30, 2023

Great product!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have recently become basically bedridden due to stage 4 cancer. This product has allowed me to continue doing my work remotelywhich is primarily on QuickBooks desktop. It is literally as if I am working on my office desktop except that I am literally working from my bed.
  • It allows me to work remotely literally as if I am sitting at my office desk.
  • I would like to see the price come down for basic users. I use it only for remote access and printing.
I use it frequently from my bed at home to either get work done on my own desktop or to assist others by logging in and seeing what they are seeing.
Daniel Foucachon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
GoToMyPC has been an easy solution for two very important tasks in my business:

  1. Helping remote workers who are technically challenged, in particularly senior employees who have incredible knowledge and skills, but technically challenged on basic computer issues.
  2. Remote log-in from my home office on rural internet to my office location on fiber. I regularly log in for retrieval of digital assets, or uploading very large files that would take days on my home rural internet.
Go to my PC has been reliable, fast, and flexible. Unlike some programs that rely on a browser, or face login issues, GoToMyPC is always running when I need it. It even allows me to do a remote reboot! I reboot, it kicks my out for a few min, and I can re-connect at login-screen. Amazing.

I have used it across town during blizzards, and from my home in the US to workers in France. I highly recommend GoToMyPC if you need to more than a mere data access, but need to virtually be sitting in front of a remote computer. The ability for the user on the other end to watch your actions is also very helpful.
  • Reliable connection
  • Ability to reboot remotely
  • Easy setup and maintenance - "install and forget" until you need it.
  • Price is on the high side
  • Remote mouse view is sketch
I highly recommend GoToMyPC if you need to more than a mere data access, but need to virtually be sitting in front of a remote computer. The ability for the user on the other end to watch your actions is also very helpful.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Used for a single user (an owner) who is retired from the organization. For remote support - very simple to use and decent price.
  • Renders remote computer clearly.
  • Responds to remote controls quickly.
  • Price is good
  • The only thing I can think of is the constant pop-up for LastPass that popped up for a while.
Best used for users that need remote access, with very simple installation and no support really needed. Less appropriate for large organizations and many users.
Phil Cartagena, MBA, PMP, CPHIMS | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I use GoToMyPC frequently to address issues on web server software that needs to be monitored and/or fixed while I'm away from my normal development environment. It enables my ability to address any immediately needed fixes and remotely deploy to the site's production environment from any location in the world.
  • The product is extremely easy to use and set up.
  • he one time I had a technical issue, customer service was amazingly helpful and responsive and even gave me insight into why the issue occurred so it could be avoided in the future.
  • The product allows me to connect from any computer to my intended target (remote development environment) to get work that I need done when I'm away.
  • I do not have any cons to state.
  • It has everything that I need and many features that I do not need but are nice to know exist should the need arise.
  • It's always to get things for lower prices but I do think the price is fair.
It's remote desktop software so if you need to access a desktop... remotely. There you go. I don't have much more to say on the matter.
As I've indicated in other responses, GoToMyPC allows me to access my development environment for a website that I maintain so that if fixes are needed I can make them regardless of where I might be when an alert comes in.
Debi Fellows | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have been using GoToMyPC since its inception in 1998. It allows me to work remotely without losing functionality from my onsite software and databases. During COVID, it allowed my bookkeeper to do her job, even while she was quarantined, which kept the invoices going out, and the customer payments coming in! GoToMyPC has been very useful. I don't know what I would do without it!
  • Allows for both remote printing and printing at the host location
  • Gives employees the ability to log in when buried under 4 feet of snow
  • Keeps the avenue of communication when cellular towers are down
  • My employees have found the installation instructions difficult to understand
  • Occasionally, the remote printing is glitchy, especially when the internet connections are weak
Although it takes a bit of computer know-how, the product works well after being correctly installed. Anyone who needs access to another computer for information will benefit from the ease of use.
April 07, 2023

Couldn't Be Happier!!

Score 10 out of 10
Vetted Review
Verified User
I researched and signed up for GoToMyPc years and years ago. I needed a secure way to work from home, yet directly into our system at my office. GoToMyPc accomplished just that. I have never had a problem, ever. It always works from anywhere with an Internet connection. When they came out with their app for my phone, I was in heaven. Absolute heaven. I could check in on things from anywhere. On top of a mountain skiing, at the beach, on a golf course, on our boat, anywhere.
When Covid hit, I signed up several more users. Many of our staff that could used it from home as well. Right into their workstation at the office. The ultimate problem solver. We absolutely love it!

  • Safe and secure
  • Fast... No lag time...
  • Printing locally
  • Configurable how I like it
  • The best value for your money
  • Had trouble with it Landscaping on my new iPhone 14. Now it works fantastic!!!!
  • Seriously. Can't think of any improvements. It really is great.
  • See above
Best suited? It works fantastic no matter where you are. It's best suited anywhere. I can't think of anywhere it would be considered less appropriate. Obviously on your phone at any sort of event where you should not be on your phone in the first place. That would be wrong. But has nothing to do with the software. Proper etiquette always, obviously.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
With relocating to a different state, I needed secure and reliable access to my office PC. GoToMyPC exceeded my expectations. I am able to log in to my office PC and complete tasks just as easily as sitting at the desk in my office. All access is current not limited to office printing functions. The service is dependable and I would highly recommend using GoToMyPC for anyone needing the assurance of a smooth remote transition and access to their PC, server and all files.
  • Complete server access
  • Printer access
  • High Speed
  • Reliability
  • none
GoToMyPC has been a life changer for me and the continuity of my agency's success.
November 28, 2022

Twenty Years and Counting

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I need to be able to reach my desktop when I'm not in the office. It allows me to work from anywhere - which I do. Being able to pull files from our office computers and distribute them as necessary to our estimator wherever he is at the moment is important when all our work is done off the premises. We are too small to need a server or any pricey software/hardware solutions when a simple solution like GoToMyPC lets us access the files, including construction drawings, at any time. A cloud based solution is not as fast as using my office desktop even though we back up to Office 365. I keep the files we are currently using in a folders on my desktop and they are easy to find.

During the COVID-19 pandemic, I have been able to work at home and stay safe. But I am also able to access our estimator's computer directly to download plans and leave note directly on his desktop because his computers at his homes are also running GoToMyPC.

I've been using GoToMyPC since I first discovered it over 20 years ago when we were still using dial up & before 'drag & drop" was available - it worked well then, and it's gotten better all the time.
  • Let's me work from my actual office computer's desktop
  • Transfers large files from one computer to another - fast
  • Let's me access our other remote computers within my first remote access so I don't have to go back and forth between logins.
  • A voice or video feature might be nice on occasion
  • Printing doesn't work on all of my remote computers
  • Mostly happy with everything
If you work away from an office computer, it's the best way to work away from it because you are actually working on it and not just files you've transfered to another machine.
If you work on an ipad, it's not always the best unless you have a keyboard.
I can use it on my phone for quick references or to email a file from my office computer, but it's not the greatest way to use the service. Just a stopgap. I usually carry a Surface that works great for remomte work, but sometimes I only have my phone. At least I have access, but using the screen "mouse" on my phone is a pain.
If you carry a laptop with you and it's your main work computer, you wouldn't need this service.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
GoToMyPC allows me to work from home.
  • Simple to use
  • Access to anything on my remote computer
  • Ability to print on site
  • Ability to black out remote screen for privacy
  • Connectivity in the past has been difficult at times, but it seems to have improved now
For a small office, I like that I have direct access to my computer and everything on it.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
GoToMyPC is an essential tool for my practice. It facilitates my ability to assist clients while not in my office. It is especially valuable when I travel. It also allowed me to work remotely in an effective manner during the pandemic. I am also able to accomplish administrative tasks (billing, accounting, appointment scheduling, etc.) just as when I am at my office.
  • Easy connectivity
  • Remote printing
  • Security
  • Easier access from a mobile phone & tablet
GoToMyPC allows me to be sitting at my office desk while at home or on the road.
Raza Fayyaz, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
GoToMyPC allows you to remote into your PC with ease. The best thing I like about this system is the ability to print and conduct other functions. All of this as if I was sitting locally on my computer
  • Change view between multiple monitors
  • Print to the remote printer
  • Short keys
  • Re-connect (auto) if disconnected
  • Security
  • Ability to add single computer to multiple account if you dont want to share single account
If you have multiple monitors at your remote computer and you want to connect to it with ease then GoToMyPC is for you.
September 19, 2022

Great Product!

Scott Brady | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
GoToMyPC is a wonderful tool to access my office computer and shop software. Whether I am working from home or on vacation I can easily access my office desk from my house, laptop, or any other PC. It has been a great tool, and I will continue to use it almost daily.
  • Access to Office computer.
  • Remote printing
  • Access from almost anywhere you have access to the internet.
  • Sometimes hard to navigate from smaller screens.
  • Much lag when internet connection is weak
Great for accessing office computer when abroad.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I haved used GoToMyPc for years in my accounting business. It is very easy to install and operate. GoToMyPC allows me quick and easy access to my client's computers and accounting software. One of my favorite and most used feature is the ability to print from the clients' computers to my printer and/or laptop. Without this easy remote access I would not be able to function in as effecient and productive manner. My only con is the price jump several years ago.
  • Easy and quick sign on to the remote computer.
  • Simple printing function from remote computer.
  • Always available.
  • Happy with the functions - cost
GoToMyPc has provided me the ability to work from my home office during all types of weather and conditions, long before COVID forced the issue. I have full access to my remotes at all times.
Harry Sterling | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I am a real estate agent that has most of my primary files on my home office PC. I need to access the files when in the Coldwell Banker office either from one of the office computers or have at times, when away from the office, accessed through my smartphone. I can also print documents from my home office PC to one of the office printers. When on vacation, I always have my laptop, and should the need arise I can conduct a sales transaction with my laptop connected to my home office PC. If I am away for an extended time, I will take a small portable printer and can print documents from my office PC to the remote portable printer. I find the software to be very flexible.
  • Accessing remote files and running apps on the host PC
  • Remote printing
  • Syncing files between the remote host and local laptop
  • It is becoming expensive and I wish I could access more than one host with my current license.
It is well suited for accessing a host with large files which are not appropriate for using iCloud storage. It is great to be able to have a scaled-down tablet or laptop and be able to have access to all of the apps and files on the host system.
Score 10 out of 10
Vetted Review
Verified User
I REGULARLY USE GoToMyPC TO ACCESS MY OFFICE COMPUTER FROM OTHER LOCATIONS. I STARTED DOING THIS ALMOST 20 YEARS AGO AND HAVE FOUND OVER THAT TIME THAT IT IS INDISPENSABLE TO ME. RARELY HAVE I HAD TO SEEK ASSISTANCE, BUT WHEN I HAVE IT HAS BEEN HANDLED PROFESSIONALLY AND PROMPTLY WITH ANY ISSUE BEING RESOLVED. THERE MAY BE OTHER SIMILAR PRODUCTS, BUT I HAVE NEVER SOUGHT THEM OUT BECAUSE OF MY COMPLETE SATISFACTION WITH GoToMyPC. FIVE STARS FROM ME.
  • FAST
  • SEAMLESS
  • ALLOWS REMOTE PRINTING
  • FAIRLY PRICED
  • PROFESIONAL
  • EXCELLENT SUPPORT
  • NONE
ASKED ALREADY AND ANSWERED. GoToMyPC IS AN EXCELLENT PRODUCT AND I FEEL MY ALMOST 20 YEARS OF REGULAR USE QUALIFIES ME TO SAY THAT.
Score 10 out of 10
Vetted Review
Verified User
Excellent connectivity and very easy to use, always reliable and trustworthy. Not had any issues over the years we have used GoToMyPC, you get what you pay for, a quality product. There are competitors offering similar services for less money but we trust and don't wish to risk the possible compromise of going elsewhere other than the market leader.
  • Great security
  • Never had connectivity issues with them
  • The range of devices that can connect
  • The cost is fair for the service
Ideal for remote working, was superb for the team to use during the recent pandemic
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